If your product is defective and you would like to file a warranty claim, please email us at email@example.com. Some manufactures accept photos for damaged products, but if not, you will be responsible for shipping and insurance cost to our warehouse for inspection. If the product defect warrants a claim and is within the warranty period, we will ship you (free of charge - continental US) a new product to replace the defective product. If the original product is no longer available, we will ship a similar product. In cases where a suitable replacement cannot be located, you will receive a credit equal to the original price paid for your next purchase with us. Drilling charges are not reimbursable.
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